Battery energy storage system (BESS) suppliers and importers
Units that failed on arrival, came back under warranty or were damaged in transit, collected from your warehouse or the customer's site.
Battery & product destruction · VIC and NSW
Faulty, returned and end-of-life batteries, collected and destroyed properly.
Riverstone Logistics collects batteries and other products that can no longer be sold or installed, across Victoria and New South Wales. We arrange collection from your site. Each item is checked in and its condition recorded, then held safely until you are ready for it to go.
Destruction is managed in-house. Recovered materials are sent to licensed recyclers or approved battery drop-off points, and the paperwork you need is agreed before the job starts.
VIC · NSW
collection area
Damaged units
accepted after a phone quote
Phone quote
before any work starts
Records
agreed up front
Who it's for
Stock that has to leave your hands safely
Most of the work comes from businesses that end up holding batteries or equipment with nowhere to go: warranty returns, transport damage, superseded models or a recall. Clients are not named on this site, and jobs are handled quietly.
Installers
Removed or faulty units taken off your hands after a replacement, so they are not left in a ute, a garage or a customer's shed.
Wholesalers and distributors
Returned, faulty or end-of-line stock cleared from the warehouse floor, with a record of what was collected and what happened to it.
Brand owners with a recall
Recalled products gathered from several locations, held in one place while claims are worked through, then destroyed on your instruction.
How it works
From the first call to the final record
The steps are the same whether it is one unit or a full truckload. What changes is the timing and the paperwork, and both are settled before anything moves.
1
Quote by phone
Call 1300 916 400 and describe the job. You get a price and a plan for collection before we commit to anything.
2
Collection
We arrange pick-up from your site, a customer's site or a warehouse in Victoria or New South Wales.
3
Check-in
Each item is logged on arrival, with its condition recorded and photographed where that helps.
4
Safe holding
Stock is held securely while warranty claims, supplier decisions or internal sign-off are sorted out. Nothing is destroyed until you say so.
5
Repair check, if wanted
Some units are worth a second look. We can check them for repair first so you can decide what is genuinely scrap.
6
Destruction and recycling
Destruction is managed in-house. Materials go to licensed recyclers or approved battery drop-off points, and you receive the agreed records.
Damaged or swollen batteries
Yes, after a phone quote
Damaged and swollen batteries are accepted. Because condition varies so much, we need to hear about them before quoting: what happened, what the units look like now, and how they are currently stored.
That lets us plan packing and transport. The same rule applies to everything else: call first for a quote on anything, and we will tell you plainly if a job is one we can take.
Records and paperwork
Agreed before the job starts
Different clients need different evidence. Some want a simple collection and destruction record for each job; others need serial numbers listed against each unit for a warranty or recall claim.
Tell us what your business or supplier expects when you call. We agree the format at quoting stage so there are no surprises at the end.
Common questions
Frequently asked questions
Do you take damaged or swollen batteries?
Yes. Call first so we can understand their condition and plan collection, then we will quote. This applies to every job, not only damaged stock.
How much does it cost?
It depends on the quantity, size, condition and pick-up location, so every job is quoted by phone on 1300 916 400.
Which areas do you cover?
Victoria and New South Wales. We arrange collection from your site. If your site is in a regional area, mention it when you call and we will confirm timing.
Can units be checked for repair before they are destroyed?
Yes. If you would like a unit looked at before it is written off, we can check it first and you make the final call.
What records will I get?
Whatever we agree when quoting. That might be a collection and destruction record, or a unit-by-unit list with serial numbers for a warranty or recall claim.
Get a quote
Call first for a quote on anything
Describe what you have, where it is and the condition it is in. You will get a straight answer on whether we can take it, how it will be collected and what it will cost.
Phones are answered 5am to 10pm, seven days. If you email first, include a phone number and we will call you back to quote.